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Privacy Policy NutSavvy

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At Nut Savvy, accessible from https://www.nutsavvy.co.uk, protecting your privacy and safeguarding your personal data is a priority for us. This Privacy Policy explains how we collect, use, share, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

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1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Names, email addresses, and phone numbers (collected via contact forms or when creating an account).

  • Cookies and Analytics Data: Information about your device, browsing behavior, IP address, and website usage via cookies and analytics tools.

  • Call Tracking Data: Data related to call numbers through number pools for tracking purposes.

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2. How We Collect Data

We collect data through the following methods:

  • Contact Forms: When you voluntarily provide your information to contact us or inquire about our services.

  • Cookies: Via a cookie banner to gather data about your website usage.

  • Analytics Tools: Using Google Analytics to improve website performance and understand user behavior.

  • Number Pools: To track service calls and ensure quality.

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3. Purpose of Data Processing

We process your data for the following purposes:

  • To provide our services and respond to inquiries.

  • To improve the functionality and performance of our website.

  • To track marketing performance through tools like Google Analytics and Google Ads.

  • To comply with legal obligations where necessary.

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4. Legal Basis for Data Processing

Under GDPR, we process your data based on the following legal grounds:

  • Consent: For cookies and marketing activities, we request explicit consent via a cookie banner.

  • Contractual Necessity: To provide the services or information you request.

  • Legitimate Interests: To analyze website performance and improve our services.

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5. Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Ask us to update or correct your information.

  3. Erasure: Request deletion of your personal data (e.g., email us at [Insert Email Address]).

  4. Restriction: Limit how we process your data in certain circumstances.

  5. Data Portability: Receive a copy of your data in a machine-readable format.

  6. Objection: Object to processing based on our legitimate interests.

  7. Withdraw Consent: If we process your data based on consent (e.g., cookies), you can withdraw your consent at any time.

To exercise your rights, please contact us at info@nutsavvy.co.uk.

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6. Data Sharing and Third Parties

We may share your data with trusted third-party providers to fulfill the purposes outlined above. These include:

  • Google Analytics: For website performance analysis.

  • Google Ads: For marketing purposes.

  • Chamelio App: To manage services effectively.

We ensure that all third-party providers comply with GDPR and have robust data protection measures in place.

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7. Data Security Measures

We take the security of your data seriously. To protect it, we implement the following measures:

  • Use of secure servers to store data.

  • Regular updates to ensure system and software security.

  • Restricted access to personal data on a need-to-know basis.

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8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

  • Data associated with inactive users will be deleted after one year of inactivity.

  • Transactional data may be retained longer if required for legal or tax obligations.

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9. Cookies and Tracking

Our website uses cookies to enhance your experience and improve performance.

  • Necessary Cookies: Essential for website functionality.

  • Analytics Cookies: To analyze user behavior (Google Analytics).

  • Marketing Cookies: For targeted advertising (Google Ads).

You can manage your cookie preferences through the cookie banner or your browser settings. 

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10. International Data Transfers

We do not transfer your data outside the European Economic Area (EEA). If this changes in the future, we will ensure that all international transfers comply with GDPR using appropriate safeguards.

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11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

  • Updates will be announced on our website, so we encourage you to check this page periodically.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

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